Order Returns

Shipping & Delivery

1. Orders are processed and shipped within the specified timelines shown at checkout.
2. Delivery delays may occur due to courier/logistics issues, natural calamities, or unforeseen events.
3. Risk of loss passes to the buyer once the order is handed over to the shipping partner.

Cancellations & Returns

1. Cancellations: Allowed only before order dispatch.
2. Returns/Exchanges: Accepted within [3–4 days] of delivery if the product is defective, damaged, or incorrect.
3. Customized, altered, or clearance items are non-returnable & non-exchangeable.
4. Refunds will be processed to the original payment method within [7–14 business days].